ConsulData Teleprocessamento Comércio e Serviços Ltda. (“ConsulData”), registered with the CNPJ under No. 67.256.404/0001-11, with headquarters at Praça República, No. 62, 13th floor, Centro, Santos/SP, CEP 11013-921, respects the privacy and protection of the personal data of its customers, partners, suppliers, employees and visitors to its digital channels.
This Policy explains, objectively, how we collect, use, store and protect personal data, in accordance with Law No. 13,709/2018, General Personal Data Protection Law (LGPD).
1. What personal data may we collect?
Depending on the interaction with ConsulData, we may process data such as name, CPF, email, telephone, company, position, address, contact data, information related to contracts and services, in addition to technical navigation data, such as IP address, access records and information collected by cookies.
We only collect the data necessary for the stated purposes and for the regular development of our activities.
2. How do we use personal data?
Personal data may be used to:
- handling requests and contacts;
- selection processes;
- preparation and execution of proposals and contracts;
- provision of services and relationships with customers and partners;
- compliance with legal and regulatory obligations;
- information security and fraud prevention;
- improving our products, services and digital channels;
- sending marketing communications when permitted by law and in accordance with the data subject's preferences.
Processing will be carried out on the legal bases established by the LGPD, depending on the applicable purpose, including performance of a contract, compliance with legal or regulatory obligations, legitimate interests, and consent where required.
3. Data sharing
ConsulData may share personal data with suppliers, service providers, technology partners and other third parties when necessary to carry out its activities, comply with legal obligations or regularly exercise rights.
Where applicable, we adopt measures to ensure that these third parties process data in accordance with legislation and for established purposes.
4. Cookies
Our website may use cookies and similar technologies to ensure its functionality, improve your browsing experience, obtain statistical information and understand the performance of our pages.
Optional cookies may be subject to the consent and preference controls made available to users. Cookies are used in accordance with applicable law and the data subject's preferences.
5. Security and retention
ConsulData adopts appropriate technical and administrative measures to protect personal data against unauthorized access and accidental or illicit situations of destruction, loss, alteration, communication or disclosure.
Data is kept only for the period necessary to fulfill the purposes for which it was collected, observing legal and regulatory obligations and the need for preservation for the regular exercise of rights.
6. Data Subject Rights
Under the LGPD, data subjects may, where applicable, request:
- confirmation that their personal data is being processed;
- access to your data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of inappropriately processed data;
- deletion of data processed based on consent, except in legal cases of conservation;
- information about sharing your data;
- portability, subject to applicable regulations;
- revocation of consent, when this is the legal basis of the processing;
- objection to processing in the circumstances provided by law.
These rights may be exercised free of charge, subject to identity verification and the limitations established by applicable law.
7. Data Protection Officer (DPO)
For questions, requests, or the exercise of personal data rights, contact our Data Protection Officer (DPO):
Name: Olderi Carlos SilvaEmail: privacidade@consuldata.com.brPhone: (13) 2101-6522The DPO serves as the contact point between ConsulData, data subjects, and Brazil's National Data Protection Authority (ANPD).
8. Updates to this Policy
This Policy may be updated periodically to reflect changes in our practices, services or applicable legislation. We recommend that the user consult this page regularly.